Why am I on a private sewer system and paying a MSD sewer bill, but MSD does not maintain my line?
What does "private" mean?
What is a private system?
What is a service line?
What is a main line?
What is an easement?
Easements & Right Of Ways
Why does the clean out need to be exposed 5' from the right-of-way?
How do I determine the width of a MSD easement?
What uses are restricted within the MSD easement?
What uses are allowed within the MSD easement?
Sewer is backing up in my residence or business, what should I do?
Who is MSD and are we related to the City of Asheville?
Is there a charge if I call MSD about a sewer backup?
How many miles of pipe does MSD maintain?
How much wastewater does MSD treat per day?
How many people work at MSD?
Where does the treated wastewater go?
How does a company do business with MSD?
What is MSD's environmental policy?
What is a cleanout and where would it be located?
What is a manhole and where would it be located?
What is the difference between a sanitary sewer manhole and a storm drain?
What is a backflow valve and who installs it?
What do I need to do to expose my service line?
Why does MSD not maintain my service line all the way to my house?
Why can't MSD locate a customer's tap? Who can locate it?
Why are there flags in my yard or markings spray painted on the street?