CONTACT INFORMATION


HAVING SEWER PROBLEMS?

Call MSD First!

Call MSD first to report backups, overflows, stopages, sewerage in creeks, sewer odors, or any sewer related problems.

CALL NOW: 828-255-0061, Answered 24/7.

Notes

Prior to contacting any of the individuals listed below, please check our FAQs section to see if your question is answered there.

To contact any of the following MSD areas by phone, call 828-254-9646.

Administrative Offices

General Manager, Board & Committee Meeting Information, Legal Matters, Presentations. Fax: 828-254-3299. Email general inquires to .

Construction Inspections

Capital Improvement Projects. Email .

Engineering

Design Drafting, Survey, Project Managers. Fax: 828-232-5537.
Email .

Finance

Accounting - Email .
Billing - Email .
Purchasing - Email .

GIS

Mapping Requests and Inquiries. Email .

Human Resources

Employee Benefits, Payroll - Email .
Job Openings, Training - Email .

Industrial Waste & Pretreatment

Permits and Inspections. Email .

Planning and Development

Allocations - Email .
New Connections - Email .
System Transfers - Email .

Right-Of-Way

Acquisition, Negotiations, Documentation. Fax: 828-232-5537. Email .

System Services

Maintenance Issues: Sewer backups, stopages, overflows, locates and preventative maintenance.

Call 828-255-0061. Email .



Construction Issues: Sewer tap schedule and sewer line repairs.

Call 828-255-0061. Email: .

Wastewater Treatment Plant

Operations, Maintenance, Electrical, Laboratory, Nutri-Lime Sludge Product, Plant Tours, Hydroelectric Plant, Pump Stations. Fax: 828-251-4767.
Email .

Web

Webmaster. Email .
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