Helpful Telephone Numbers

Emergency Sewer Repair Services - (828)255-0061
Answered 24/7

Please Note: Before calling any of the numbers listed below,
 please check our FAQ to see if your question is answered there.

---

To contact any of the following MSD divisions, please call (828) 254-9646.  All these offices are located at our Administration Building at 2028 Riverside Drive in Woodfin, NC

Administrative Offices:

General Manager, Board & Committee Meeting Information, Billing, Legal Matters, Presentations.  Fax (828) 254-3299.  Email general inquiries to Peter Weed .

Planning and Development:

Allocations, New Connections, System Transfers. Email Kay Farlow  or Cecelia Cardascio .

Construction Inspections:

Capital Improvement Projects.  Email Mike Schraven .

Engineering:

Design Drafting, Survey, Project Managers.  Fax (828) 232-5537.  Email Sharon Walk .

Finance:

Accounting, Payroll, Employee Benefits.  Email Teresa Gilbert

Purchasing.  Email Julie Willingham

GIS (Geographical Information Systems):

Mapping Requests.  Email Eric Mann .

Human Resources:

Job Openings, Training.  Email Jim Hemphill .

Right-Of-Way:

Acquisition, Negotiations, Documentation.  Fax (828) 232-5537.  Email Pam Nolan .

System Services:

Sewer backups, Overflows, Sewer Line/Manhole Location, Sewer Tap Installations.  Phone (828) 255-0061 Fax (828) 251-9040.  Email Lisa Tolley .

---

The Wastewater Treatment Plant is located at 2225 Riverside Drive in Woodfin, NC.

Industrial Wastes & Pretreatment:

Permits & Inspections.  Fax (828) 232-5546.  Email Monty Payne

Wastewater Treatment Plant:

Operations, Maintenance, Electrical, Laboratory, Nutri-Lime Sludge Product, Plant Tours, Hydroelectric Plant, Pump Stations.  Fax (828) 251-4767.  Email Dennis Lance