WELCOME TO MSD!


Sewer Service Applications (Updated 3/25/20)

Due to Buncombe County’s Stay Home, Stay Safe order, sewer applications and payments will need to be processed through our online system. Please use the following link to process your application and payment:

https://cw.msdbc.org/PublicPortal/template/Login.aspx.

If you have any questions, please contact Kevin Johnson at 828-225-8289. Thank you.

Holiday Closing

MSD offices will be closed on Thursday, November 26, 2020 and Friday, November 27, 2020 for the Thanksgiving Holiday.

As always, emergency services are available at the number below, 24/7 - 365 days a year.

Important Information

If you have an emergency, call MSD first at 828-255-0061. lightning



Don't throw grease or trash down the drain! Learn more about what you can do with your grease and trash by clicking here.

New information on Flushable wipes from the NACWA. Click here for more information. Be sure to watch the short clips from The Dr. Oz Show in the link.

All documents on this website require a pdf reader. You may download one by visiting FoxIt Software or Adobe.

General Public Access

Physical access to MSD buildings will be limited.

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Public Notice

Click here for November 2020 Board Agenda Package.

Street Interruptions

Street interruption information due to MSD construction is now available. Click here for more information.

Preventive Cleaning

Preventive cleaning areas. Click here for more information.

Did you receive the following in your mail? If so, click the picture to learn more about what we are doing in your neighborhood.

MSD Cleaning

Wastewater Treatment Plant (Click picture for plant tour.)

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Good News!

MSD now accepts payment by phone using your Visa, MasterCard, or Discover card. Call 828-225-8234 to schedule your one-time or recurring payment.

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We respect your privacy.
Any information provided by MSD will be used solely for the purpose of processing authorized payments.

City of Asheville - Proper Use of Fire Hydrant

Click here for the instructional video.